MTR Service Update


Гео и язык канала: Китай, Китайский
Категория: Транспорт


數碼媒體平台上影子的鐵路公司溝通渠道,專注於乘客資訊工作,示範公共事業之應有水準
A shadow digital media communication platform of the railway operator. Concentrates on passengers info work to demostrate an expected performance of public bodies
服務範圍 Service Scope
👉 metroride.hk/ServiceScope

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Гео и язык канала
Китай, Китайский
Категория
Транспорт
Статистика
Фильтр публикаций


屯馬綫於 1 月 18 日(星期六)當日將加強列車服務,
方便往返 #啟德體育園 活動的乘客

表定列車服務水平
👉 metroride.hk/TrainsPerHour

#記得用科技計劃好行程
#預啱候車轉車時間
#到站後留意車站同街道嘅指示

Tuen Ma Line will have its services strengthened on 18/Jan (Sat) for passengers' convenience when travelling to or from Kai Tak Sport Park events

Scheduled train service levels
👉 metroride.hk/2CzV4gR


港鐵公司就早前東涌綫、機場快綫受阻的情況,所發之延遲證明書

Delay certificate issued by #MTR for disruptions on Tung Chung Line, Airport Express

⬇️
https://tnsms1.mtr.com.hk/latecert/form_en.html


🧳 ✅ 15:30
機場快綫市區預辦登機服務的截止時間,現已恢復至航班出發前 90 分鐘

The cutoff time of In-Town Check-In at Airport Express stations is now restored to 90 mins prior to flights’ departure


✅ 14:40
之前的有人闖入軌道事件現已處理,機場快綫、東涌綫列車服務正逐步恢復

Following trespasses, residue delays on Airport Express and Tung Chung Line are ending gradually


1426 欣澳站有人闖入路軌

東涌綫、機場快綫列車服務嚴重受阻

乘客可使用 Citymapper 重新計劃「點對點」行程或考慮其他交通工具

📲 http://citymapper.com

🧳 ⏳ 機場快綫市區預辦登機服務的截止時間,現臨時改為航班出發前 180 分鐘



Trespasses at Sunny Bay Station, severe delays on Tung Chung Line, Airport Express

Consider other transport or re-plan your point-to-point journey via Citymapper

📲 http://citymapper.com

🧳 ⏳ The cutoff time of In-Town Check-In at Airport Express stations is temporarily extended to 180 mins prior to flights’ departure


ℹ️ 懷疑有人走入路軌範圍

列車將改用人手駕駛,以慢速駛經青衣、欣澳站

車站職員現會隨車搜索闖入者的蹤影,若有發現,會將之帶到就近的車站,交由緊急服務人員跟進



It is suspected someone is wandering on the track

Trains will be driven manually at a slow speed between Tsing Yi and Sunny Bay

Station staff now join the train to search for the trespasser and lead this person to any suitable stations then handover to emergency services if discovered


1409 欣澳站有人闖入路軌

東涌綫列車服務顯著受阻,機場快綫列車服務稍有阻延,迪士尼綫列車服務正常

🧳 ⏳ 機場快綫市區預辦登機服務的截止時間,現臨時改為航班出發前 180 分鐘



Trespasses at Sunny Bay Station

Major delays on Tung Chung Line, minor delays on Airport Express, good service on Disneyland Resort Line

🧳 ⏳ The cutoff time of In-Town Check-In at Airport Express stations is temporarily extended to 180 mins prior to flights’ departure


✅ 06:28
之前的有列車故障事件現已處理,屯馬綫列車服務正逐步恢復

Following faulty train, residue delays on Tuen Ma Line are ending gradually


⏳ 一列工程列車於天水圍站附近未能開動

隨車技術員正重設故障的機件,讓列車重新開動,使其他列車能繼續行程



An engineer’s train is immovable near Tin Shui Wai

The technician on board is resetting malfunctioning parts to let this train move again and allow other services to continue with their journey as soon as practical


0610 天水圍站有列車故障

屯馬綫列車服務顯著受阻

ℹ️ 部分屯馬綫列車會於抵站後停止服務,或改往其他目的地以紓緩擠塞情況

請留意廣播或資訊螢幕的告示

車務控制中心會適時加開空車疏導人流



Faulty train at Tin Shui Wai Station

Major delays on Tuen Ma Line

ℹ️ Some services on Tuen Ma Line may terminate or change destinations at short notice to ease congestion

Listen to announcements and check info screens

The operations control will also dispatch empty trains once necessary to relieve the crowd


$120 乙巳蛇年紀念車票

1 月 12 日(星期日)起在各客務中心、屯門碼頭站輕鐵客務中心 及 MTR e-Store、港鐵網站有售;

馬場、羅湖、落馬洲、機場快綫櫃位、高速鐵路票務處除外

套裝包括兩張紀念車票,一個車票套 及 八個利是封

🐍🐴🐐🐒🐔🐶🐷🐭🐮🐯🐰🐲

紀念票可用於 1 月 29 日(星期三)00:00 起嘅一日內,
無限次乘坐各行車綫、輕鐵、港鐵巴士、港鐵接駁巴士;

但唔包括機場快綫、東鐵綫頭等及過境、高速鐵路嘅車程

每人最多購買兩套,售完即止



$120 “Year of Snake” Souvenir Ticket Sets

on sale at Customer Service Centres, Light Rail Customer Service Centre in Tuen Mun Ferry Pier Stop and Admiralty Tourist Services except Racecourse, Lo Wu and Lok Ma Chau Stations, Airport Express counters and High Speed Rail Ticket Offices from 12/Jan (Sun)

Each set includes two souvenir tickets, one ticket holder and eight red packets

🐍🐴🐐🐒🐔🐶🐷🐭🐮🐯🐰🐲

The souvenir ticket is eligible for unlimited rides in the same day from 00:00, 29/Jan (Wed) on all running lines, Light Rail, MTR Bus and MTR Feeder Bus services

Airport Express, East Rail Line boundary crossing and First Class journeys and High Speed Rail are excluded

Maximum two sets per purchase, while stocks last


東涌綫往東涌、香港嘅頭班車分別喺 1 月 12 日(星期日)
提早至 05:15 及 05:28 開出,此後至 06:00 為 15 分鐘一班車 🕔

同日迪士尼綫嘅頭班車亦會於 05:40 開出
方便參與「#聯合國兒童基金會慈善跑」嘅人士往返會場

乘客可以喺 Citymapper 查閱各班車嘅開出時間,並計劃接駁其他交通工具嘅車程組合 📲

#過往都有同樣安排方便唔同人士
#記得先用科技計劃好行程
#上車等車轉車時間一目了然
#亦可經程式接收突發車程資訊

The first Tung Chung Line departures for Tung Chung / Hong Kong will leave at 05:15 and 05:28 respectively on 12/Jan (Sun) 🕔

Disneyland Resort will also start to operate at 05:40 on the same day to convey UNICEF Charity Run participants

Check train departures and plan your journey via #Citymapper 📲


各位乘客早晨呀 👋 ☁️

今朝嘅體感温度已降至近 10 度
記得咬個包或者食番少少早餐至出門口呀 🍞

覺得唔舒服可以喺下一站月台或大堂嘅召援專綫,搵車站職員幫手 📞

到站乘客都可以陪同唔舒服嘅乘客落車搵幫手,月台嘅空氣會較為流通、更容易搵到唔同嘅協助

#所有室內外地方都有溫差
#車站通風系統目的係保持空氣流通
#技術上做唔到十分低溫
#食咗野及適時除褸着褸最重要

Good morning 👋 ☁️

The apparent temperature has dropped to 10 degrees this morning, grab some breakfast before your journey 🍞

Don't feel well? Alight at the next station and use Help Lines at platforms and concourse to seek help

Alighting passengers nearby can first help unwell passengers get off the train. Platforms have better air circulations and you'll be easier to receive assistance


服務 #藍田 、 #油塘 、 #鰂魚涌 、 #太古 站乘客嘅「易達車」
由 2025 年 1 月起已升級為無障礙接駁服務 ♿️ 🚍

依家無障礙接駁服務每次最多可接載四位輪椅乘客,同埋隨行嘅一名照顧者,慳番唔少等候時間,同時亦容納到較大型的電動輪椅

無障礙接駁服務都會視乎需要,覆蓋埋升降機正更換或大修嘅車站

有需要嘅乘客出行前,都可以用「關愛共乘 App」計劃好行程 📲

無障礙接駁服務
👉 metroride.hk/MTRaccessiblefeeder

#藍田同太古接駁服務八年前起已試行
#方便有需要乘客喺地理限制下搭港鐵
#服務安排一直與社康團體溝通完善
#出行記得用科技計劃好行程
#車程途中同時接收最新資訊

Accessible cars serving Lam Tin, Yau Tong, Quarry Bay and Tai Koo have upgraded to Accessible Feeder Services from Jan/2025 ♿️ 🚍

Accessible feeder services will now be able to accommodate up to four wheelchair passengers and one caregiver accompanied at a time which significantly reduced their waiting time and also be able to serve larger electric wheelchairs

These services will also cover stations where lifts are being replaced or undergoing overhaul when necessary

Passengers in need are also encouraged to plan your journey ahead by MTR · Care App

Accessible Feeder Services
👉 metroride.hk/MTRaccessiblefeeder


#機場 和 #柯士甸 站都新增咗配備機器學習功能的 AI 虛擬服務大使 🤖

乘客可試用語音計劃行程、查詢車站附近的設施及最新服務詳情

螢幕上同時設傳統召援專綫功能,方便乘客就不同需要找尋職員協助 📞



#Airport and #Austin now welcome the AI Virtual Assistant 🤖

Passengers may now test the voice-controlled Virtual Assistant that comes with machine-learning capability to look up facilities near stations as well as various latest service information

While the traditional Help Line is also available 📞


✅ 20:29
之前的訊號故障事件現已處理,將軍澳綫列車服務正逐步恢復

Following signal failure, residue delays on Tseung Kwan O Line are ending gradually


2014 北角站訊號故障
港島綫列車服務正常,將軍澳綫列車服務稍有阻延

_

Signal failure at North Point Station.

Good service on Island Line, minor delays on Tseung Kwan O Line


港鐵公司就早前東鐵綫受阻的情況,所發之延遲證明書

Delay certificate issued by #MTR for disruptions on East Rail Line

⬇️
https://tnsms1.mtr.com.hk/latecert/form_en.html


✅ 18:18
之前的有列車故障事件現已處理,東鐵綫列車服務正逐步恢復

Following a faulty train, residue delays on East Rail Line are ending gradually


👥 不同車站將實施下列人潮管理措施,確保乘客安全

➡️ metroride.hk/MTRCrowdControl

請預留更多時間候車



👥 Crowd management measures will be carried out at different stations for your safety

➡️ metroride.hk/2hlzrHn

Please allow more time to travel

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